Call centres in
South Africa:
a labour perspective
Call centres in
SA: a labour perspective
Overview
Call centres in
South Africa:
some definitional issues…
Call centres in
South Africa:
some facts and figures
Call
centres:
some general features
Call
centres:
issues for workers and
their unions (1)
Call
centres:
issues for workers and
their unions (2)
Call centres:
issues
for workers and their unions (3)
Financial call
centres in SA:
a view from SASBO, the Finance Union
Responses from
unions:
strategically engaging with call centres